Amandeep Kaur: 0434 298 238
QCVE is committed to ensure that support services are available and accessible for all students.
Prior to commencing their studies, they will be required to participate in a compulsory orientation program that will include information:
- Details of internal and external support services that will assist the student in the transition into life and study in Australia. Such services include welfare, accommodation, academic and career advice.
- Legal, emergency and health services
- Facilities and resources
- Organisational policies and procedures including course progress, attendance monitoring, deferral, suspension and cancellation, course transfer and complaints/appeals.
Student Support Services include:
- Academic, Language and Learning Support.
- Complaints and Appeals
- Any student visa condition relating to course progress and or attendance as appropriate – Students are advised at orientation of their requirements to continue to meet their visa conditions.
- Deferment and suspension in compassionate circumstances
- Financial Hardship
QCVE has a designated Student Support Welfare Officer to provide a basic counselling service to all students. Student Welfare officer is available once a week. (09:00 AM – 05:00 PM). Students can seek appointment with the welfare officer at the reception.
Student welfare services include
- Counselling for Personal matters, family matters, homesickness,
- Assistance with Health Services
- Facilities and Resources
External Support Services
Phone: 1300 655 506
For the price of a local call any where in Australia, the Hotline can provide you with advice and a referral to one of 1200 providers of courses in adult literacy and numeracy.
Phone: (03) 9281 7100
The Commission can resolve individual complaints about discrimination, sexual harassment and racial and religious vilification by offering a conciliation process that is confidential, impartial, free, and simple.
Phone: 1800 677 402
Victoria Legal Aid helps people with their legal problems with the focus to help and protect the rights of socially and economically disadvantaged Victorians. It can provide assistance in the areas criminal law, family law and some civil law matters. Legal representation is subject to policy guidelines and means tests in most cases. They have lawyers in offices in most major metropolitan and country regions.
Phone: 1800 462 480
Disability Rights Victoria is an advocacy organization directed by people with a disability. They work with and on behalf of adults with a disability. They provide individual advocacy, information and support to people with a disability via our network of advocates located across Victoria. This support may include making representation on behalf of individuals with a disability, helping individuals to advocate for themselves or helping others to advocate for them.
Phone: 13 11 14
Anyone can call Lifeline.The 13 11 14 service offers a counselling service that respects everyone’s right to be heard,understood and cared for. They also provide information about other support services that are available in communities around Australia. If you feel that you might need telephone counselling, you can call about any thing that might be troubling you.
Reach Out is a web-based service that inspires young people to help themselves through tough times, and find ways to boost their own mental health and well being. Their aim is to improve young people’s mental health and well being by building skills and providing information, support and referrals in ways they know work for young people.